Shipping Policy
Shipping & Delivery At Rosewood Lane, we are proud to serve our customers across the United States with reliable and transparent shipping. Below is everything you need to know about our shipping process.
1. General Shipping Information We currently ship to all addresses within the United States. Delivery times may vary depending on your specific location and the size of your order.
2. Order Processing Time
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Processing Time: 1–3 business days (Monday – Friday).
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Orders placed after the cutoff time will begin processing the following business day.
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During peak seasons or sales, processing may take slightly longer. We will notify you via email if there are any significant delays.
3. Shipping Rates
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Free Shipping: We offer Free Standard Shipping on all orders across the United States, with no minimum purchase required.
4. Estimated Delivery Times To ensure full transparency for our customers and compliance with Google Shopping standards, here is our delivery timeline:
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Order Cutoff Time: 5:00 PM (EST) – Eastern Standard Time.
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Handling Time: 1–3 business days (Monday – Friday).
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Transit Time: 6–11 business days (Monday – Friday).
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Estimated Total Delivery Time: 7–14 business days.
Note: Delivery times are estimates. While we strive to meet these windows, external factors such as carrier delays or extreme weather may occasionally impact delivery dates.
5. Shipping Restrictions We currently do not ship to P.O. Boxes, military addresses (APO/FPO/DPO), or U.S. Territories outside the mainland at this time.
6. Tracking Your Order Once your order has shipped, you will receive a confirmation email containing your tracking number. You can track your package directly through our website or the carrier’s portal.
7. Failed Delivery & Incorrect Addresses Please ensure your shipping address is correct at checkout. If a package is returned to us due to an incorrect address provided by the customer, we will contact you to arrange re-shipment. The customer may be responsible for additional shipping costs in this instance.
8. Lost or Damaged Packages If your package arrives damaged or is lost in transit, please contact us immediately at support@rosewood-lane.com. We will work with the carrier to investigate and ensure you receive a replacement or a refund.
9. Policy Updates We reserve the right to update this policy to stay compliant with shipping regulations and Google Merchant Center requirements. Last Updated: March 14, 2026